SMS Communication Consent — Lease Addendum

This Addendum is part of the lease between [Landlord/Property Manager] ("Landlord") and [Resident] ("Resident") for the unit at [Property Address, Unit].

SMS / text-message maintenance line

The Landlord uses Porchlight, an AI-assisted maintenance concierge, to receive and triage maintenance requests by text message (SMS/MMS). By signing below, the Resident agrees to receive text messages from the Landlord's Porchlight maintenance line at the phone number provided, including automated messages related to maintenance requests, troubleshooting, scheduling, and dispatch.

• Purpose: maintenance and property-communication messages only.
• Message frequency: varies based on maintenance activity.
• Cost: message and data rates may apply from the Resident's carrier.
• Opt out anytime: reply STOP to stop messages; reply HELP for help.
• Not an emergency service: for any life-threatening emergency, call 911 first. The maintenance line is not a substitute for emergency services.
• Privacy: the Resident's mobile number and opt-in are used only to operate this maintenance program and are never sold or shared with third parties for marketing.

Consent

Resident phone number for the maintenance line: __________________________

Preferred language: ☐ English ☐ Español

By signing, the Resident confirms they have read and agree to the above and consent to receive SMS messages as described.

Resident signature: __________________________ Date: ____________
Landlord/Manager: __________________________ Date: ____________

Residents may also opt in directly: the first time they text the maintenance number, they receive a welcome message and reply YES to confirm enrollment.